I worked at Chase for about two months, and learned a lot while I was there that I didn't know before, so I can understand that some of it is just that people don't know how credit cards work. But why won't they listen when we try to explain it? Like the finance charges being done a month behind, for example, means that if you pay off your credit card in 10 days rather than 30, you get charged 10 days of finance charges. Other credit cards charge you the same month, and you get charged 30 days worth, regardless of when you pay it off. So w/ chase you save 20 days worth of finance charges. Plus, if you avoid finance charges by paying in full each month, you're considered non-profitable. That means no fees will be waived unless there was an error caused by the company. (non-reciept of your statement is NOT company's fault, besides, there are at least three other ways to pay your credit card bill besides snail mail).
Why is it people don't want to understand this?|||Simple... if they understand, it means taking personal responsibility. It's easier to blame the bank for their paying extra fees. It can never be their fault.
Truly sad.. isn't it? Your job is to not get personally involved with people like this. They'll drive you crazy.|||"If only the human race would accept responsibility for itself. There's a reason I have such a grim view of people."
I agree with this statement whole-heartedly.
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